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Provide day-to-day functional support for Infor M3 users across core modules (e.g., Supply Chain, Manufacturing, Finance, Procurement).
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Troubleshoot system issues, perform root-cause analysis, and deliver timely resolutions or workarounds.
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Collaborate with business stakeholders to gather requirements and enhance M3 processes and configurations.
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Maintain system documentation, user guides, and training materials to improve adoption and understanding of M3 functionality.
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Support system upgrades, patches, and integrations, including testing, validation, and change impact assessment.
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Partner with technical teams and external vendors to ensure system stability, performance, and continuous improvement.
- Ref:
- 46180