Infor ERP Process Owner

Key Responsibilities

• Lead and coordinate the functional stream team, providing direction, structure, and oversight.

• Develop, maintain, and protect the integrity of the global ERP template (business blueprint) for your stream.

• Own the development, review, and ongoing maintenance of Infor LN documentation and training materials.

• Initiate, assess, and approve changes to the global template (kernel), ensuring governance and consistency.

• Review and validate functional specifications for change requests across streams.

• Provide subject matter expertise and guidance to both stream and cross-functional team members.

• Strengthen internal Infor LN capability to reduce reliance on external consultants.

• Collaborate closely with other Global Process Owners (GPOs) and the Enterprise Solution Architect to ensure integrated process design.

• Build and coordinate a community of key business users across KLAW within your stream, ensuring solutions meet global business requirements.

• Partner with the Stream Executive Sponsor to maintain alignment on priorities and direction.

• Report template development progress and roadmap updates to the ERP Implementation Manager.

• Co-own process-related data governance in collaboration with the Master Data team.

• Co-own and govern Infor LN role-based authorisations for responsible processes in partnership with IT Support.

• Allocate and oversee stream resources assigned to ERP implementation projects, providing coaching and support as required.

• Contribute to ad-hoc initiatives and new business projects impacting ERP or process design.

• Identify, recommend, and implement continuous process improvement opportunities.

• Actively participate in agreed personal development and capability-building programmes.