Build Your Project Team
Core expertise for both pre- and post-go-live projects.
IFS CRM Consultant
An IFS CRM consultant analyses business requirements, customises IFS CRM modules, and implements tailored solutions to enhance client interactions. Their expertise lies in configuring IFS CRM tools, streamlining processes, and maximising efficiency, ensuring businesses effectively manage customer relations.
Solutions Architect
An IFS Solutions Architect specialising in the Customer Relations Management (CRM) module designs comprehensive CRM solutions using IFS software. They analyse client requirements, create tailored CRM architectures, and oversee implementation. With expertise in IFS CRM capabilities, they optimise customer interactions, streamline processes, and enhance overall business efficiency, ensuring seamless CRM integration.
IFS Functional Consultants
An IFS Functional Consultant specialises in the implementation and customisation of IFS software solutions for businesses. They analyse clients' requirements, design tailored solutions, configure the software, and ensure seamless integration. Their role bridges technical expertise and business needs to optimise processes and enhance operational efficiency within organisations.
IFS Recruitment Partners of Choice
The Requirement
Even though the business had started to implement IFS Cloud six months prior, they had had trouble getting the right IFS specialist from their implementation partner. Struggling to fully use their existing resources, this was causing delays.
Since they had worked with us before, the client contacted us when they saw a candidate with the skills they needed. They were implementing IFS across one UK site and one European site. They needed to set up the IFS Customer Relationship Management module in this new project. They preferred a Solutions Architect because they could cover different skills with one person, making it efficient.
Main Objectives
- Introduce CRM into the business.
- Efficiently implement IFS Cloud within budget.
- Establish an internal IFS team from the ground up.
- Implement IFS Projects, Service and Management, and Asset Management, including testing.
Recruitment Process
Versatile Skill Set
The client sought a Solution Architect with a diverse range of IFS skills, with a specific emphasis on IFS CRM (Customer Relationship Management). This module was crucial for the implementation because effective customer management is integral to their service. They also required a central point of contact for both the in-house team and external implementation partner, capable of making decisions regarding the IFS Cloud implementation.
Connecting with Talent
Talking with the client, we collaborated to clarify exactly what they needed in their next hire. The candidate our client was interested in was actively seeking new opportunities and was available for an immediate interview. We arranged the interview within 24 hours and successfully led to the client extending an offer for an immediate start.
The Chosen Candidate
The candidate selected was an experienced IFS Solution Architect with expertise in IFS CRM, Finance, Supply Chain, Manufacturing, and Project Management. They had recently completed a successful IFS implementation, where they effectively led the architecture and design aspects of the project while aligning with the business's objectives and values.
TURNAROUND
The Result
By bringing in the right IFS skills at the right time, the business smoothly implemented its IFS ERP system. The hired IFS Solution Architect made sure the ERP system improved its performance to support business operations well, aligning it with broader business objectives. With technical expertise and project management skills, the architect worked closely with the team to launch the new system successfully. It was a great success for everyone involved!
