Epicor Technical Application Analyst
Job description
Qualifications and knowledge
Educated to degree standard or equivalent
Extensive expertise in ERP application enhancement/development, ideally gained in an agile & cloud environment
Significant ERP project implementation & upgrade experience
Detailed knowledge of ERP platforms (ideally including Epicor ERP cloud platform)
Experienced in writing Business Activity Queries (BAQs), SQL Server Reporting Service (SSRS) development, Business Process Management (BPM) automation & BI reporting/dashboards
A good understanding of manufacturing, ideally gained working with or for an electronics manufacturer
A background in the gathering and analysis of business requirements
Skills and experience
Successfully delivered workstreams over numerous IT projects, working from conception to closure
Proven background in engaging with stakeholders, in a professional, clear and communicative manner, whilst representing your organisation and advocating best practice
Skilled at working with operational resources and subject matter experts, capturing and documenting technology and business oriented requirements
Experience in coordinating and facilitating workshops, capturing outputs and guiding attendees through user journeys/processes and ERP functionality
Previous experience with coordinating and supporting the cleansing, mapping, migration and validation of data between old and new platforms (ideally cloud platforms)
A background in working with external partners and suppliers in support of meeting project objectives
Knowledge of multiple mainstream ERP solutions from tier 1 & 2 provides (ideally, including Epicor cloud ERP)
Demonstrable development experience, ideally with C-sharp (or similar, Java, C++), BAQs, SQL/SSRS, BPM automation & BI reporting / dashboards
Ability to provide second line application support, capturing, analysing, documenting and resolving issues as they arise